Support

Email-only support, answered by humans within 24 hours. No phone, no chat bot — we'd rather answer properly once than badly twice. Key not working? Check what buyer protection covers first — most claims are resolved with a replacement.

Your name

Email address

We reply here — double-check it.

Order number (optional)

From your confirmation email.

What's it about?

Message

At least 20 characters. We may ask for a screenshot of an activation error — never video proof or phone verification.

Email-only support, answered by humans within 24 hours.

You'll get an automatic confirmation email right away, and a human reply within 24 hours. Claims are decided within 72 hours of confirmation — replacement first where stock exists, otherwise a full refund.